At MOOS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, book appointments, or contact us. This may include your name, phone number, email address, location data. We also collect information about your device and usage patterns to improve our service. For barbers, we collect information such as shop name and information such as commercial registration number, services offered, pricing, availability, and any images or content uploaded to their profile on the MOOS application.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process your appointments, communicate with you, personalize your experience, and ensure the security of our platform. We may also use your information for analytics and research purposes to enhance our services. For barbers, we use the information you provide to create and display your profile, manage your availability, and connect you with customers through the MOOS application.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with barber shops and barbers to facilitate your appointments, with service providers who assist us in operating our platform, or when required by law. When customers book appointments, their information is shared with the relevant barber shop or barber to enable the booking. Barber shops and barbers are independent entities and are solely responsible for their own use of customer information. The MOOS application is not responsible for how barber shops and barbers handle such information.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we implement appropriate technical and organizational measures, no method of transmission or storage is completely secure. The MOOS application cannot guarantee absolute security of your information.
5. Location Services
Our app may request access to your location to help you find nearby barber shops and provide location-based services. You can control location permissions through your device settings. We only collect location data when you grant permission and use it solely for the purposes you've authorized.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze app usage, and provide personalized content. You can control cookie settings through your device preferences, though disabling cookies may affect certain app features.
7. Third-Party Services
Our app may integrate with third-party services such as analytics providers, and social media platforms. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it. For barbers, profile data may remain available on the MOOS application until the barber chooses to deactivate or delete their account.
9. Your Rights
You have the right to access, update, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the information provided below.
10. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected information from an individual under the age of 18, please contact us immediately.
11. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy in the app and updating the \"Last Updated\" date.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at (moosapp@hotmail.com) or through the contact information provided in the app.
This Privacy Policy was last updated on August 15, 2025